Hill's Prescription Diet y/d Thyroid Care with Canned Cat Food

Our 17 yo cat has been on this diet for a little over 2 years and has avoided medication and been in good health. Like other users, we heat the plate of food a bit over boiling water and then add a bit of hot water to the food and she seems to like it better. This has literally been a life-saver, but like many reviewers noted, there has been a prolonged and frustrating lack of product due to whatever reason. There's no shortage of chicken in my grocery. I wonder if resources are being diverted to higher margin products. (???) In any event, I look forward to restocking - sometime in my lifetime.

Although y/d wet canned food seems to be the only solution to my 17 yr old cat's hyperthyroidism, Hill's has been out of stock for almost a year now. I've called 3-4 times now and they have never been able to explain the reality behind the shortage. They have these miraculously short window deliveries to Chewy and Petco, to which I never seem quick enough to purchase, but yet they won't allow me to purchase direct with them.

Have been checking and checking looking for when a vet somewhere near me can get their hands on some of the wet food. Stock has been out for months. Just had our cat's blood checked and she is holding her own currently, but the vet is suggesting she may need to go back to medication. I think the only reason she is still alive after being diagnosed seven years ago was because of your product. The improved flavour to the canned food did help in getting her to eat it & I would agree that smaller cans might be better but we have discovered adding a little boiled water to her serving of food and 'heating' the cold leftovers in the can does help to get her to eat her way through most of the can. Would be wonderful to get an ETA as to when supplies will reach Canada or even the northern States.

The oral medication was a challenge to administer, so we switched to this food, and my cat symptoms have been improving after 2.5 weeks. The problem is that we are running low of the product that the vet gave us, when will the wet and dry food be back in stock? Is the product discontinued?

Product works great for controlling hyperthyroidism in my cat. The cans are way too large. My cat eats the first 1/4 can on day one, eats ~1/2 of the next 1/4 can serving and then will not touch the remaining 1/2 can. Super wasteful to be throwing more than 50% of this away. Really need to make it in smaller cans!

The product., when available, does in many cases, help control hypothyroidism in cats. Great! Except, it is currently not available and rather than give real updates with plans for either returning or removing the product from the market, Hills remains stoic, blaming materials ( ingredients) availability for the problem(s). That may be partly true, why not be "transparent" and admit manufacturing challenges with a corrective action timeline ..we all want what is best for our cats and Hills provided help..now they won't even admit and discuss the problem and potential solution.. unfortunately, there are no alternatives to the wet food and we all now need to trust the dry which apparently has its own drawbacks. Why not be open with us?. We have cat lives depending on you and burying your head in the sand only makes the struggle worse.

This is the only food my cat can eat. I can't find it anywhere!!!! What is the problem and when will it be available?! This is VERY stressful! Food has been great for my cats thyroid condition. It's my only option as meds almost killed her!

My cat will only eat this food.

My cat cannot take the medication as it skyrockets his liver enzymes. My ONLY choice is this food to keep him alive. Review after review asks for smaller cans because cats won't eat it after the first or second serving. Yet Hill's still won't listen. I guess money is more important than truly helping people and their animals.

This has helped my cat with hyperthyroidism immensely! He started putting weight back on and had more energy... until he got tired of a month of the same thing every day. Then he got depressed and would just flop and stare at the food in his dish, refusing to eat it. Hyperthyroidism isn't healthy but neither is a hunger strike! And I don't blame him when it's the same thing every single day. He is also more inclined to eat from a brand new, fresh can, so I definitely also echo the requests for smaller cans.

Please offer smaller cans!

I have the same issue as numerous reviews that I have read on your site regarding the need for smaller cans. This request has been mentioned many times and for many years. I cannot see any response from your customer services as to why this has not been implemented or if it is not possible, why not? Do you actually read your reviews for this product? Unfortunately it is the only product available for cat owners that have pets with thyroid problems where medication is not an option. Being one of the premier pet food producers I would have thought you would have put the feedback from your customers and those that are trying to do the best for their pets into some sort of action by now. A response would be welcome

The feedback for years now is the same as mine: I need smaller can option since my cat only likes the first serving from a freshly opened can.

Fish flavors please?? Why is there only chicken flavor?? My cat hates chicken and is allergic to the medication. Leaves me with no options :(

Smells horrible, my cat will only eat the first opening, after being refrigerated, the smell gets worse, I'm sure the taste of it is definitely worse !!!!

My cat has been on this food for 6 weeks, reluctantly. He eats very little at a time and it turns to concrete in no time. EVERYBODY IS TELLING YOU TO USE SMALLER CANS AND CHANGE YOUR FLAVORS. DID YOU HEAR THEM??? You supposedly have a good product but you refuse to step it up so cats will eat it. WHAT GOOD IS A FOOD THAT CATS REFUSE TO EAT? I just don't get it. At least make a flavor additive that simulates different tastes that can be added during feedings. Listen to your customers! They are the very people that keep you in business!

This is the only option of canned for cats with thyroid issues, and it has helped her levels. But, she hates this food. It's a terrible consistency, too hard and dry. I have to add water. And, she really will only tolerate it from a freshly opened can. There is TOO much waste for this expensive product. A smaller can would help at least. It would cost the company more, but it would serve the kitties and owners better. I feel liked we are forced to use this food. If the medicine didn't upset her stomach, I would do that instead.

I've seen many reviews from years back asking for smaller cans. I am repeating that request because this food is too expensive to throw away a half a can everyday. So far I'm on day three of trying to get my cat to eat this food . It went well for two days but now he just walks away. I had hoped to get him off his medication if this food worked but I'm not very confident that my boy will adapt. To summarize, we need smaller cans, more flavors, and some moisture in the can. Otherwise, he'll be on medication for the rest of his life unless I can find a different manufacturer of a similar product.

We have to buy this for our cat for her thyroid issues, don't really have a choice I guess it's what the vet says we need to give her (and ONLY this). My biggest issue is that it's clearly not our cat's favorite food, and while she doesn't mind it so much when it's time to open a brand-new can, the remainder of the can she barely tolerates. We generally give her only 1/4 or 1/3 of a can at a time, so if they could make cans about one fourth to one third the size of their current cans that would be awesome.

I give this to my cat every day because of his hyperthyroidism and he was allergic to the medication we tried. He is around 16 or 17 so we were afraid to give him the radioactive treatment but now are considering it. The food works but he never gets even to seven pounds. At his peak he weighed about 9 pounds. He is a Bombay cat and is naturally small but he is so frail. His blood numbers, thyroid numbers look ok after eating the food but he hates it. The most recent batch is one that he just refuses to touch. We have a case on order hoping it is better tasting to him. In the interim, I am boiling him chicken, pork or beef just to get him to eat something. And we need smaller cans of it. If I give him half a can, which is about the most I can get him to eat, he refuses to eat the rest after it has been refrigerated. I have tried warming it, etc. after refrigeration and he just does not want to eat it. Surely Hills could develop some other flavors that are still good for treating his thyroid condition.

My cat wouldn't touch this stuff at first. Wanted nothing to do with it. After speaking to someone at Hills that was very nice and had some good info, they suggested adding a little water and heating it a bit in the microwave to bring out the aroma. I didn't think it would work because my cat is so finicky, but it WORKED! My cat went right over and cleaned the bowl! She may not eat it all right way now, but the majority of the time she will go back and eat the rest later. So, if your cat won't eat it, try that. It worked for my sweet little girl kitty.

In terms of controlling my elderly cat's hyperthyroidism, this product is fantastic. However, as others have written, the cans need to be smaller so the food is fresher when served and more flavors are needed. Our elderly cat picks at the food and eats just enough to keep from starving (or so it seems). Then she cries because she is still hungry.

I am amazed with the results - this food did eliminate the need for medication, and I am grateful for that, even though Princess can't have any other treats anymore. That said, I really wish the Y/D wet food came in smaller cans - My elderly cat mostly eats the kibbles, which luckily she likes, but she does like her "kitty dinner" (wet food) every evening. Even so, she doesn't really eat much of it, she just likes the routine, so I only give her a tiny bit at a time, and as a result the cans get old in the refrigerator until she will no longer eat what I dish out, and I end up tossing about half of it every time. It's such a waste. I saw a couple other commenters request smaller cans as well. Thanks for your time.

My cat will eat the food, but the large size cans lead to waste. Smaller cans would be greatly appreciated.