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Look up your order using your name and order number
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1-800-844-1427

Fax Us

1-866-204-6773

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Speak with a representative

Pharmacy:

Phone: 1-800-844-1427
Fax: 1-866-204-6773 *Please note: If you have an emergency situation, please contact your local veterinarian immediately.

Address

PetCareRx.com
52 Merton Avenue
Lynbrook, NY 11563

Online

Talk to us through Live Chat , or email us at [email protected] or [email protected] for PetPlus related issues/inquiries.

Customer Service Hours

1-800-844-1427 MON-FRI: 9AM-6PM EST
SAT: 9AM-5PM EST
SUN: 9AM-3PM EST PHARMACY HOURS: MON-FRI: 9AM-5PM EST

Order Status Check

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How can I find my order number?

Your order number can be found on your e-mail confirmation. You can also view your order by signing into your account and choosing Orders/Account from the menu at the top ofthe page.