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PetCareRx takes your privacy very seriously.
We implement every precaution to ensure your
security as a member of the PetCareRx family.

  • PetCareRx, Inc. Terms of Use and Privacy Policy

    Welcome to PetCareRx.com (the "Website"). This Website is owned and operated by PetCareRx, Inc. ("PetCareRx" or "We" or "Us"). By accessing and using the Website, you agree to each of the terms and conditions set forth herein ("Terms of Use"). Additional terms and conditions applicable to specific areas of this Website or to particular content or transactions are also posted in particular areas of the Website and, together with these Terms of Use, govern your use of those areas, content or transactions. These Terms of Use, together with applicable additional terms and conditions, are referred to as this "Agreement."

    Click here to read the full Privacy Policy »
  • Security

    Protecting the information you give us is our greatest priority. Your personal data is protected against unauthorized use. You do not have to worry about the security of your credit card information. We protect your online order information using the most up to date Secure Sockets Layer (SSL) technology.

  • Communications Preferences

    From time to time, PetCareRx may contact you with special offers and discounts, and information we think may be of interest to you and your pets. You can manage your email and mailing preferences in the 'My Account' section of our website. We let you decide if you want to hear from us.Click here to access your communications preferences. Notwithstanding that you may have previously opted out, if you subsequently accept a third party's marketing offer on our Site, we will share your contact information (and your billing information) with that specific third party.

Contact Us

In The Office:

Toll Free: 1-800-844-1427
Fax: 1-866-204-6773
Live Chat

In The Pharmacy:

Toll Free: 1-800-844-1427
Fax: 1-866-204-6773

By Mail:

PetCareRx.com
52 Merton Avenue
Lynbrook, NY 11563

Through Our Website:

Fill out our web form with any
questions or comments you have
for us. We love to hear from our
customers. Or, talk to us through
Live Chat

Customer Service Hours

Office Hours EST:*

Monday — Friday: 7AM - Midnight

Saturday: 9AM - 9PM
Sunday: 9AM - 5PM

Pharmacy Hours EST:*

Monday — Friday: 9AM - 5PM

*We are closed on Thanksgiving, Christmas, and New Years.