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PetCareRx takes your privacy very seriously.
We implement every precaution to ensure your
security as a member of the PetCareRx family.

  • Privacy Policy

    Effective February 12, 2009
    Your privacy and security are our top concerns. We understand how valuable your personal information is to you, and we assure you that it is just as valuable to us. We will never share your information with anyone else without your prior consent. From time to time, we may market certain third party services through our site. Should you choose to accept an offer from a third party, we will pass your relevant personal information, including your name, postal address, credit/debit card number and any other required billing information to that specific third party.

    Click here to read the full Privacy Policy »

  • Security

    Protecting the information you give us is our greatest priority. Your personal data is protected against unauthorized use. You do not have to worry about the security of your credit card information. We protect your online order information using the most up to date Secure Sockets Layer (SSL) technology.

  • Communications Preferences

    From time to time, PetCareRx may contact you with special offers and discounts, and information we think may be of interest to you and your pets. You can manage your email and mailing preferences in the 'My Account' section of our website. We let you decide if you want to hear from us.Click here to access your communications preferences. Notwithstanding that you may have previously opted out, if you subsequently accept a third party's marketing offer on our Site, we will share your contact information (and your billing information) with that specific third party.

Contact Us

In The Office:

Toll Free: 1-800-844-1427
Fax: 1-866-204-6773
Live Chat

In The Pharmacy:

Toll Free: 1-800-844-1427
Fax: 1-866-204-6773

By Mail:

PetCareRx.com
52 Merton Avenue
Lynbrook, NY 11563

Through Our Website:

Fill out our web form with any
questions or comments you have
for us. We love to hear from our
customers. Or, talk to us through
Live Chat

Customer Service Hours

Office Hours EST:*

Monday — Friday: 7AM - Midnight

Saturday: 9AM - 9PM
Sunday: 9AM - 5PM

Pharmacy Hours EST:*

Monday — Friday: 9AM - 5PM

*We are closed on Thanksgiving, Christmas, and New Years.