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At PetCareRx, we demand the best for our pets,
and deliver the same to yours.
We pursue excellence, which is why every product
we carry is backed by our product guarantee.

  • The highest quality medications for your pet

    PetCareRx has been operating as a licensed pharmacy since 1998. All medications we dispense are approved by the EPA (Environmental Protection Agency) and FDA (Food & Drug Administration) for sale in the United States. We sell the same exact medications sold by your veterinarian, and honor all manufacturers' guarantees. We do not sell expired or foreign medications. At PetCareRx, we demand the best for our pets, and deliver the same to yours.

  • Professional Supervision

    Our pharmacy is always under the supervision of professional licensed pharmacists, ensuring the safety and accuracy of your order according to pharmacy board guidelines. At PetCareRx we exceed the safety and quality controls required by the pharmacy board. Your pet's medication is subject to a ten step verification process, ensuring that you receive exactly what your vet prescribes, every time.

  • Fresh Medications

    Due to the large number of orders that we process, your medication is always fresh, with a minimal amount of time spent on the shelf. This helps to ensure that your pet's medications are always at their most effective. All medications are stored under strict environmental controls, ensuring optimal temperature and humidity for your pets medications.

  • Heartworm Preventative Guarantee

    If you purchased heartworm preventative from PetCareRx, and your pet contracted heartworm while on continuous use of the heartworm preventative on a monthly basis, you may be eligible for treatment reimbursement.

    You must provide proof of a negative heartworm test completed within 9 months prior to you starting your medication purchased from PetCareRx. We will also need confirmation of current heartworm test showing positive results. Upon evaluation of your case, PetCareRx will reimburse for the cost of your pets treatment of heartworm. Reimbursement is limited up to $700.00 per pet.

  • Flea & Tick Guarantee

    If you purchased Flea and Tick treatment (Frontline, Advantage, K9 Advantix, Program, Capstar) from PetCareRx and you have somehow found indication that the treatment may have failed, then our guarantee will apply.

    If your pet becomes infested with fleas and/or ticks while using flea and tick treatment, PetCareRx will work to provide a one-time alternative to resolve your issue, or refund you for the cost of the treatment you purchased.

Contact Us

In The Office:

Toll Free: 1-800-844-1427
Fax: 1-866-204-6773
Live Chat

In The Pharmacy:

Toll Free: 1-800-844-1427
Fax: 1-866-204-6773

By Mail:

PetCareRx.com
52 Merton Avenue
Lynbrook, NY 11563

Through Our Website:

Fill out our web form with any
questions or comments you have
for us. We love to hear from our
customers. Or, talk to us through
Live Chat

Customer Service Hours

Office Hours EST:*

Monday — Friday: 7AM - Midnight

Saturday: 9AM - 9PM
Sunday: 9AM - 5PM

Pharmacy Hours EST:*

Monday — Friday: 9AM - 5PM

*We are closed on Thanksgiving, Christmas, and New Years.